FAQs

How to buy?

Go to the section of products.
Choose the products you want, navigate upon the families or search directly what you need.
Click on “add to cart”.
Finally, click on the icon “shopping cart”, consult your cost estimate, fill in your personal details and send your request.
A confirmation and a tracking number for the follow-up of your budget will be sent to you by mail.

Minimal order

The minimal order is 300 euros for not regular customers of Pytón. Regular customers will take advantage of their agreed terms.

Price and VAT

Prices will be indicated when the confirmed budget will be sent to you. The valued-added tax (VAT) will be applied according to the in force legislation. Regular customers will take advantage of their agreed terms ticking the box “Regular customer” in order that the bill turns into an order to be confirmed, they will receive report of their assigned commercial and will pay by their habitual form of payment.

Shipping costs

For Spain and Portugal, the shipping costs for the order which comply with the amount of minimal order are free.
For sales for any other zone of the planet, with the confirmation of order, you will receive a proposition of different methods of shipping and we will put in agreement in how proceeding with you order.

Payment and parcel

The shipping of our products will be made by TNT/FedEx when the payment will be confirmed. It is one of the most secured and effective way to buy online, since we are in contact with you for the payment by transfer, credit card or debit.

Out of stock

We commit to keep the informations of our articles in catalogue updated, but it can be possible that a product is sold out and have not specified it. If it happens, we will contact you immediately in order to find a solution.

Exchanges and returns

If there is some quality problem with one of our products, our business policy forces us to carry out the exchanges without charging extra charges. The satisfaction of our clients is the first thing which create trust relationship with them.

Wholesale price

If you are not a regular customer of Pytón and want to obtain a wholesale price, contact us by mail or telephone.

If you do not find what you are looking for

If you want a different product which is not on our web site, please, contact us by mail or telephone and we will try to attend your need. Not all of our products are on the web site, so we possibly can satisfy you anyway.